diy22 Terms and Conditions

1.1 Key Terms

The terms used in these conditions have the following meanings:

• "Platform" — The diy22.cam website and all related services, applications and content associated with it.
• "Account" — A personal gaming account created through registration on the platform.
• "Balance" — The combined total of cash funds and bonus funds deposited in your account.
• "Bonus" — Welcome bonuses, reload bonuses, cashback or other promotional offers provided by diy22.
• "Bet" — The act of placing money as a wager on a game or event.
• "Wagering Requirement" — The total amount of bets required to withdraw bonus funds.
• "KYC" (Know Your Customer) — The identity verification process.

1.2 Rules of Interpretation

In these terms, references to the singular include the plural and vice versa. Any person is referred to regardless of gender. Headings are for reading convenience only and do not affect legal interpretation.

2.1 Age Requirement

To create an account and use services on diy22, you must be 21 years of age or older. By registering on the platform you confirm that you are at least 21 years old. We conduct KYC verification to prevent underage gaming.

2.2 One Account Policy

Each person may create only one account. Any attempt to create multiple accounts will result in all associated accounts being permanently closed and the balance may be forfeited.

2.3 Accuracy of Registration Information

When creating an account you must provide accurate and complete information:

• Full legal name (as per national identity card)
• Active email address
• Date of birth
• Valid mobile number

Providing false or misleading information may result in account cancellation.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. You will be held responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately.

3.1 Deposit and Withdrawal Limits

3.2 Withdrawal Processing Time

Approved withdrawals are generally processed within 5 to 30 minutes. Withdrawals may be delayed if KYC verification has not been completed. Additional verification may be required for first-time withdrawals.

3.3 Payment Verification

All financial transactions must use the payment method registered to your account. Use of third-party accounts or payment methods is strictly prohibited. If such a transaction is detected it will be cancelled and the account may come under investigation.

3.4 Currency

All transactions on diy22 are conducted in Bangladeshi Taka (BDT / ৳). A conversion rate may apply for deposits made in foreign currency.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳3,000 will add an extra ৳4,500 as a bonus. A 20x wagering requirement must be met before the bonus funds can be withdrawn.

4.2 Wagering Requirement Calculation

Multiplying the bonus amount by 20 gives the total wagering requirement. Example: ৳4,500 bonus × 20 = ৳90,000 in total bets must be placed. Bonus funds cannot be converted to cash until the wagering is complete.

4.3 General Bonus Terms

• Each bonus offer has its own validity period; expired bonuses will be cancelled automatically.
• Winnings earned using a bonus must have their wagering completed before withdrawal.
• While one bonus is active, no other bonus may be claimed (unless specifically stated).
• If you attempt to withdraw before meeting the bonus conditions, the bonus balance will be cancelled.
• diy22 reserves the right to modify or cancel any bonus offer at any time.
• Multiple people on the same device, IP address or household may only receive a bonus once.

4.4 VIP Cashback Program

A five-tier VIP program is available for regular players:

• Bronze: Up to 0.2% cashback per week
• Silver: Up to 0.4% cashback per week
• Gold: Up to 0.6% cashback per week
• Platinum: Up to 0.8% cashback per week
• Diamond: Up to 1.0% cashback per week

Separate wagering conditions may also apply to cashback bonuses.

5.1 Fair Play Policy

diy22 is committed to fair play. Random Number Generator (RNG) technology is used in all games, keeping every outcome independent and unbiased. No game result is predetermined.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Placing bets using any automated software, bots or artificial intelligence
• Attempting unauthorised access to the platform's systems
• Misuse or manipulation of the bonus system
• Using the platform for money laundering or illegal purposes
• Impersonating another user
• Coordinated betting against the platform (grouping or collusion)

If such activity is detected the account will be closed immediately and the relevant authorities may be notified.

5.3 Technical Issues

If a bet remains incomplete due to server errors, internet disconnection or other technical problems, diy22 reserves the right to void or refund that bet. Claims based on incorrect information displayed due to technical problems will not be accepted.

6.1 Data Collection and Use

diy22 collects and processes your personal information solely for the purpose of providing services. We keep your data secure using SSL encryption technology. Our full privacy policy can be found here.

6.2 Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. However, information may be shared in the following cases:

• With authorities to meet legal obligations
• With payment processors to complete transactions
• To prevent fraud and ensure security

6.3 Cookies and Tracking

Our website uses cookies to improve user experience. You can manage cookies by changing your browser settings, though some services may become limited as a result.

7.1 Gaming is Entertainment

Gaming is purely for entertainment — it is not a guaranteed or reliable source of income. diy22 gives the highest priority to responsible gaming. We encourage users to set their own limits.

7.2 Self-Control Tools

We provide the following self-control features:

• Deposit Limit: Set a maximum daily, weekly or monthly deposit limit.
• Bet Limit: Set a maximum bet amount for a specific time period.
• Session Limit: Set a time limit for a continuous gaming session.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Reality Check: Pop-up reminders of your gaming time at set intervals.

To learn more about responsible gaming, visit our Responsible Gaming page.

7.3 Problem Gaming

Gaming addiction is a serious problem. If you feel that you or someone you know is suffering from a gaming problem, please contact our support team. We provide assistance in Bengali 24/7.

8.1 Ownership

All content on the diy22 website — logos, graphics, text, software, design and code — is the exclusive property of diy22. These are protected under international copyright law.

8.2 Limited License

You are granted a limited, revocable and non-transferable permission to access the platform for personal, non-commercial purposes. No content may be republished, redistributed or used for commercial purposes without prior written permission from diy22.

9.1 Service Availability

diy22 cannot guarantee uninterrupted availability of services at all times. Services may be temporarily unavailable due to maintenance, upgrades or unforeseen technical reasons. diy22 is not obligated to provide compensation for such disruptions.

9.2 Gaming Losses

You acknowledge that gaming carries the risk of financial loss. diy22 is not responsible for any financial loss or mental distress arising from your gaming. Playing within your own financial limits is entirely your responsibility.

9.3 Third-Party Game Providers

Games from third-party providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt and others) are operated on our platform. diy22's liability for any issues relating to their software or services is limited.

10.1 Account Closure by diy22

diy22 may suspend or close an account under the following circumstances:

• Violation of any clause of these Terms and Conditions
• Evidence of fraud or fraudulent activity
• Providing false identity or documents
• Bonus abuse or operating multiple accounts
• For legal reasons or at the direction of authorities

10.2 Closure by the User

You may request to close your account at any time through our support team. You will be given the opportunity to withdraw any eligible balance before the account is closed.

11.1 Right to Make Changes

diy22 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, we will provide notice to your registered email or on the platform.

11.2 Continued Use After Changes

Continued use of the platform after an update will be taken as your acceptance of the new Terms and Conditions. It is therefore recommended that you review this page from time to time.

12.1 Applicable Law

These Terms and Conditions and your relationship with diy22 will be governed by applicable law. Any dispute will first be attempted to be resolved through discussion.

12.2 Dispute Resolution

If you have any dispute or complaint, please contact our support team first. Email: [email protected] or via 24/7 live chat. We are committed to resolving all complaints with the utmost honesty and promptness.

12.3 Severability of Terms

If any clause of these Terms and Conditions is found to be legally unenforceable, the remaining clauses will remain fully in effect. Failure to enforce any condition will not be considered a waiver of that condition.